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Privacy Policy

Last updated: 31 October 2026

Zwira Technologies Limited ("Zwira", "we", "us") provides business software for customer messaging, notifications, and related operations through WhatsApp and other channels. This policy explains what personal data we collect, why we use it, and your choices.

1. Who we are

Zwira Technologies Limited
Registered office: No 3 canal close shadia estate sholuyi gbagada, Lagos, Nigeria
Contact: contact@usezwira.com
Support: support@usezwira.com
Phone: +234 704 597 7779

2. Information we collect

Depending on how you use Zwira, we may collect:

  • Identity and KYC data (e.g. BVN, NIN, name, date of birth, address, ID documents)
  • Contact details (phone number, email, WhatsApp profile name)
  • Account and transaction data (transfers, balances, beneficiaries, receipts)
  • Device and usage data (IP address, app/browser logs, fraud signals)
  • Communications with support and messages you send to our WhatsApp service

3. How we use your information

We use personal data to:

  • Open and maintain your Zwira account and virtual accounts
  • Process payments, verify identity, and meet regulatory obligations
  • Prevent fraud, abuse, and unauthorized access
  • Send service alerts, receipts, and account notifications
  • Improve our products and comply with law

4. Legal bases and partners

We process data under applicable Nigerian law, including the Nigeria Data Protection Act (NDPA), and where required, your consent. We work with regulated partners (e.g. payment processors, identity verification providers, and regulated partners) who process data on our instructions to deliver the service.

5. Sharing of information

We do not sell your personal data. We share it only with service providers, financial partners, regulators, or authorities when necessary to operate Zwira, complete transactions, or comply with legal requirements.

6. Retention and security

We keep data for as long as your account is active and as required by law. We use technical and organizational measures—including encryption and access controls—to protect your information.

7. Your rights

You may request access, correction, or deletion of your personal data, or withdraw consent where processing is consent-based, subject to legal and contractual limits. Contact us at support@usezwira.com.

8. Changes

We may update this policy from time to time. We will post the revised version on this page with an updated date. See also our Terms of Service.